WebPT Access | iPad, Android, Abroad

We recommend purchasing a low-cost VPN and designating a U.S. or Canadian IP address to access WebPT applications outside the U.S and Canada.

Can I access WebPT Products without a VPN?

Yes. If you do not have a VPN and need to access WebPT applications from outside of the United States or Canada, contact support@webpt.com or request we add your IP address to our list of approved IP addresses via a Support Hub Case. If you need help finding your IP address, simply Google “what is my IP address”.
 

If your organization uses a firewall, you may need to whitelist the IP addresses of the websites you need to access.

Do I just need a VPN while abroad?

While you will need a VPN to access WebPT products while in certain countries, using one while on public networks—such as at a cafe or airport—can provide an extra layer of security when accessing patient or other sensitive data even when you aren’t abroad.

Any suggestions for a VPN?

The following links for VPN services are used by our IT staff on their personal computers:

• VyperVPN
• NordVPN
• SurfShark
• Private Internet Access (PIA)

A VPN is a virtual private network that acts as a secure tunnel to prevent hackers from watching your computer activities. It can be loaded onto your laptop as an application and in many cases, it’d be as easy as clicking a button to turn it on. Hackers may be able to watch your keystrokes so they can later log into your account on unsecured networks because they’ll know your username and password. Obtaining and using a VPN helps keep your private data private and helps to prevent a data breach.

WebPT | Product IP Addresses